What is UCPath?
UCPath is the University of California’s priority program to implement a single payroll, benefits, human resources and academic personnel solution for all UC employees across all UC campuses.
UCPath will replace UC’s 35-year old Payroll/Personnel System (PPS) with a single new payroll and HR technology system, standardize and streamline payroll and HR processes systemwide, and centralize certain HR/APO and payroll transactional processes within the UCPath shared service center.
UCPath is now live for UCLA. For more information on the UCPath project, please visit:
https://www.centralresourceunit.ucla.edu/
UCPath Online
UCPath Online is an online, self-service tool that gives employees 24/7 access to UC employment information based on their role. Similar to the current At Your Service Online (AYSO) website, UC employees will be able to log into the portal from mobile devices and computers at work or home. They will have the ability to view and update personal information, view paychecks, sign up for direct deposit, update tax withholdings, view or enroll in benefits, see vacation and sick leave balances and more. The UCPath portal has tutorials available for most tasks and users will have the option to submit inquiries through the “Ask UCPath” feature.
The UCPath Online is now live. To log into the UCPath Online, please visit:
https://ucpath.universityofcalifornia.edu/
UCLA Central Resource Unit (CRU) Employee Services Support
If you have any issues or questions with regards to UCPath, please reference the matrix below for contact information:
| Employee Issue/Question | Contact for Resolution |
If you believe your paycheck is inaccurate, then contact…
If you have questions about the calculations and deductions on your paycheck, then contact…
If you did not receive a paycheck, then contact…
If you are having technical issues (e.g. logging into UCPath, problems authenticating, etc.), then contact…
| The UCLA Central Resource Unit (CRU):
CRU Service Request Form – Current Employee. This new service request form allows you to select the topic of your inquiry and automatically populates your contact information. The request form will generate a case that will be assigned to a CRU team member who will follow-up with you to resolve your issue. This form is available on the Contact page of the CRU website: https://www.centralresourceunit.ucla.edu/contact
Phone. Call (310) 825-1089 and select Option 5, Monday – Friday, 8:00 a.m. to 4:00 p.m. |
If you are a General Ledger transactor (someone who performs transactions on behalf of an organization or department) in UCPath and have a question, then contact…
| CRU Service Request Form – HR/Admin. This new service request form allows you to submit a question or request on behalf of an employee or request guidance on submitting a UCPath transaction. Additionally, this is the link to use to request an Instant Pay Card. This form is available on the Contact page of the CRU website: https://www.centralresourceunit.ucla.edu/s/contactsupport
Phone. Call (310) 825-1089 and select Option 5, Monday – Friday, 8:00 a.m. to 4:00 p.m.
|
| If you have issues or questions that are non-payroll related, (examples: benefits, vacation accruals, etc.), then contact… | The UCPath Center:
UCPath Portal. Log in to the UCPath Portal and click on the Ask UCPath Center button to generate a ticket.
Phone. Call (855) 982-7284, Monday – Friday, 8:00 a.m. to 5:00 p.m.
|
Frequently Asked Questions (FAQ)
For a list of frequently asked questions regarding UCPath, please go to the Ask UCPath Center page.
