Employment, Income Verification through The Work Number

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Introduction

First Posted: 04/12/2018

UCLA now uses The Work Number® to provide automated employment and income verification for UC employees.

The Work Number® (TWN) is an automated service providing employees with the ability to quickly deliver proof of employment or income. Employees benefit from having control of the verification process by authorizing access to their information. The Work Number® provides verification services to over 50 million employees. It is widely known to mortgage lenders, banks, apartment complexes and others who may need proof of your employment or income, and it is easy to use.

The Work Number® can be used anytime, anywhere – available 24 hours a day, 7 days a week.

UCOP has advised that the key points noted below surrounding security and sharing of employment and income data was presented to both Academic Senate and a Steering Committee to obtain their support in using TWN for employment verification.

  • All verifier organizations must successfully pass a credentialing process which validates the organization’s legitimacy and permissible use of our data under the FCRA, and each individual verifier must be authenticated at login using a unique user name and password.
  • Vendor will hold the University’s Protected Information, and any information derived from such information in strictest confidence.
  • Vendor will protect the privacy and security of Protected Information according to all applicable laws and regulations.
  • Employee data files will be delivered to the vendor using Secure File Transfer Protocol with PGP encryption.

Vendor will maintain security system controls as follows; multiple firewalls, intrusion detection, encryption, backup systems and Fair Information Practice Principals

How to Use The Work Number®

For Proof of Employment:

Provide the person needing proof of employment (also known as the verifier), the following information:

  • Social Security Number
  • UCLA Employer Code: 15975
  • The Work Number® Access Options for Verifiers:

For Non-Student Income Verification:

Step 1) Create a Salary Key (a six-digit number that allows one-time access to your salary information.) by accessing The Work Number either via the Web: http://www.theworknumber.com/ or telephone: 1-800-367-2884

Step 2) Select the Employee option and Login. To Login, have the following information:
UCLA Employer Code: 15975
Username: Your Social Security Number:
Personal PIN: (initial PIN is your Birthday (MMDDYYYY) – change required at login)

Step 3) Select the “Create a Salary Key” option and prepare to write down the six-digit number

Step 4) Give the person needing proof of employment plus income (also known as the verifier), the following information:

Social Security Number: _ _ _ – _ _ – _ _ _ _
UCLA Employer Code: 15975
The one-time use Salary Key (from Step 3): _ _ _ _ _ _

The Work Number® Access Options for Verifiers:
Option a) http://www.theworknumber.com/
Option b) 1-800-367-5690

The Work Number® Client Service Center
Monday – Friday: 7:00 a.m. – 8:00 p.m.(CST)
1-800-996-7566
1-800-424-0253 (TTY – Deaf)

 

For Student Income Verification:

Step 1) Visit your UCLA HR/Payroll Representative to inform your department you would like to elect participation in The Work Number®

Step 2) Fill out and submit the “PERMISSION TO RELEASE EDUCATION RECORDS” to the department you are giving consent to release earnings information. Form can be found on the UCLA Payroll website, http://www.payroll.ucla.edu/

Step 3) Department updates coding in payroll record indicating your opt “in” to The Work Number® after receiving the signed and dated consent form: “PERMISSION TO RELEASE EDUCATION RECORDS”

Step 4) Create a Salary Key (a six-digit number that allows one-time access to your salary information) by accessing The Work Number either via the Web: http://www.theworknumber.com/ or telephone: 1-800-367-2884

Step 5) Select the Employee option and login with the following information:
UCLA Employer Code: 15975
Username: Your Social Security Number:
Personal PIN: [initial PIN is your Birthday (MMDDYYYY) – change required at login]

Step 6) Select the “Create a Salary Key” option and prepare to write down the six-digit number

Step 7) Give the person needing proof of employment plus income (also known as the verifier), the following information:

Social Security Number: _ _ _ – _ _ – _ _ _ _
UCLA Employer Code: 15975
The one-time use Salary Key (from Step 3): _ _ _ _ _ _

 

The Work Number® Access Options for Verifiers:

Option a) http://www.theworknumber.com/
Option b) 1-800-367-5690

The Work Number® Client Service Center
Monday – Friday: 7:00 a.m. – 8:00 p.m.(CST)
1-800-996-7566
1-800-424-0253 (TTY – Deaf)